20,000. That’s the number of websites we’ve assessed for vulnerabilities with WhiteHat Sentinel. Just saying that number alone really doesn’t do it any justice though. The milestone doesn’t capture the gravity and importance of the accomplishment, nor does it fully articulate everything that goes into that number, and what it took to get here. As I reflect on 20,000 websites, I think back to the very early days when so many people told us our model could never work, that we’d never see 1,000 sites, let alone 20x that number. (By the way, I remember their names distinctly ;).) In fairness, what they couldn’t fully appreciate then is “Web security” in terms of what it really takes to scale, which means they truly didn’t understand “Web security.”
When WhiteHat Security first started back in late 2001, consultants dominated the vulnerability assessment space. If a website was [legally] tested for vulnerabilities, it was done by an independent third-party. A consultant would spend roughly a week per website, scanning, prodding around, modifying cookies, URLs and hidden form fields, and then finally deliver a stylized PDF report documenting their findings (aka “the annual assessment”). A fully billed consultant might be able to comprehensively test 40 individual websites per year, and the largest firms would maybe have many as 50 consultants. So collectively, the entire company could only get to about 2,000 websites annually. This is FAR shy of just the 1.8 million SSL-serving sites on the Web. This exposed an unacceptable limitation of their business model.
WhiteHat, at the time of this writing, handles 10x the workload of any consulting firm we’re aware of, and we’re nowhere near capacity. Not only that, WhiteHat Sentinel is assessing these 20,000 websites on a roughly weekly basis, not just once a year! That’s orders of magnitude more security value delivered than what the one-time assessments can possibly provide. Remember, the Web is a REALLY big place, like 700 million websites big in total. And that right there is what Web security is all about, scale. If any solution is unable to scale, it’s not a Web security solution. It’s a one-off. It might be a perfectly acceptable one-off, but a one-off none-the-less.
Achieving scalability in Web security must take into account the holy trinity, a symbiotic combination of People, Process, and Technology – in that order. No [scalable] Web security solution I’m aware of can exist without all three. Not developer training, not threat modeling, not security in QA, not Web application firewalls, not centralized security controls, and certainly not vulnerability assessment. Nothing. No technological innovation can replace the need for the other two factors. The best we can expect of technology is to increase the efficiency of people and processes. We’ve understood this at WhiteHat Security since day one, and it’s one of the biggest reasons WhiteHat Security continues to grow and be successful where many others have gone by the wayside.
Over the years, while the vulnerabilities themselves have not really changed much, Web security culture definitely has. As the industry matures and grows, and awareness builds, we see the average level of Web security competency decrease! This is something to be expected. The industry is no longer dominated by a small circle of “elites.” Today, most in this field are beginners, with 0 – 3 years of work experience, and this is a very good sign.
That said, there is still a huge skill and talent debt everyone must be mindful of. So the question is: in the labor force ecosystem, who is in the best position to hire, train, and retain Web security talent – particularly the Breaker (vulnerability finders) variety – security vendors or enterprises? Since vulnerability assessment is not and should not be in most enterprises’ core competency, AND the market is highly competitive for talent, we believe the clear answer is the former. This is why we’ve invested so greatly in our Threat Research Center (TRC) – our very own professional Web hacker army.
We started building our TRC more than a decade ago, recruiting and training some of the best and brightest minds, many of whom have now joined the ranks of the Web security elite. We pride ourselves on offering our customers not only a very powerful and scalable solution, but also an “army of hackers” – more than 100 strong and growing – that is at the ready, 24×7, to hack them first. “Hack Yourself First” is a motto that we share proudly, so our customers can be made aware of the vulnerabilities that exist on their sites and can fix them before the bad guys exploit them.
That is why crossing the threshold of 20,000 websites under management is so impressive. We have the opportunity to assess all these websites in production – as they are constantly updating and changing – on a continuous basis. This arms our team of security researchers with the latest vulnerability data for testing and measuring and ultimately protecting our customers.
Other vendors could spend millions of dollars building the next great technology over the next 18 months, but they cannot build an army of hackers in 18 months; it just cannot be done. Our research and development department is constantly working on ways to improve our methods of finding vulnerabilities, whether with our scanner or by understanding business logic vulnerabilities. They’re also constantly updated with new 0-days and other vulnerabilities that we try to incorporate into our testing. These are skills that take time to cultivate and strengthen and we have taken years to do just that.
So, I have to wonder: what will 200,000 websites under management look like? It’s hard to know, really. We had no idea 10+ years ago what getting to 20,000 would look like, and we certainly never would have guessed that it would mean we would be processing more than 7TB of data over millions of dollars of infrastructure per week. That said, given the speed at which the Internet is growing and the speed at which we are growing with it, we could reach 200,000 sites in the next 18 months with. And that is a very exciting possibility.